Shipping Information

Shipping Options

At Invictus Heights, we offer a range of shipping options to ensure your purchases arrive safely and promptly. Please review the options below to choose the one that best suits your needs.

Standard Shipping

• Delivery Time: 5-7 business days
• Cost: [Standard Shipping Cost]

Expedited Shipping

• Delivery Time: 2-3 business days
• Cost: [Expedited Shipping Cost]

Express Shipping

• Delivery Time: 1-2 business days
• Cost: [Express Shipping Cost]

Processing Time

Due to customization options, our products require a processing time before they can be shipped. This processing time ensures that your order is crafted to meet your specifications.

Standard Orders

• Processing Time: 15-20 business days from the time of order placement. This timeframe may increase depending on the complexity of the customization.

Tailor-Made Products

• Processing Time: Tailor-made products are 100% customized to customer preferences. The processing time for these items can be longer. Customers will be notified of the estimated waiting time once the project is sealed and confirmed.

International Shipping

We are pleased to offer international shipping to most countries. Delivery times and costs vary based on the destination and the shipping method chosen.

• Delivery Time: 7-14 business days
• Cost: Calculated at checkout based on destination and package weight

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The total shipping cost will be displayed at checkout before you complete your purchase.

Order Processing and Delivery Times

Delivery times are estimates and begin from the date of shipping, rather than the date of order. Please note that delivery times may be affected by factors beyond our control, such as customs processing, local postal service delays, and holiday periods.

Shipping Restrictions

• P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for delivery.
• Remote Locations: Delivery to remote or rural locations may take longer and incur additional charges. You will be notified if there are any shipping restrictions for your location.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier’s website.

Customs and Duties

For international orders, please be aware that customs and import duties may be applied once the shipment reaches its destination country. These charges are the responsibility of the recipient and vary by country. Invictus Heights has no control over these charges and cannot predict their amount.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact our customer service team at [Your Email Address] as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order or a suitable replacement.

Contact Us

If you have any questions about our Cookie Policy, please contact us at: Email: [email protected]